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The E-nable Project
objectives > consultative forum > ict policy > open research > multimedia > lessons

The E-NABLE project was implemented from 2005 to 2007. The project strategy had five complimenting elements that build strongly towards an inclusive policymaking process as well as gather feedback from urban and rural community groups. The project included the establishment of an ICT consultative forum of civil society organizations that effectively engaged in the ICT policy formulation process.

The project also carried out research and produced information primers used as part of the resource material in raising awareness amongst civil society actors about various ICT policy and practice issues. Some of these information primers have been very useful to policy makers themselves and the private sector. The project included activities that engaged and encouraged community groups to create and disseminate local content using several, relevant ICT tools, and various methodologies including the Open Knowledge Network (OKN) concept.

The following describes the achievements which were expected within the E-NABLE Project's five objectives:

• Establish an ICT consultative forum
A consultative forum of thirty-five civil society organizations interested in ICTs was established. The activities of this large group were moderated by a core group of six champion ICT driven organizations; SAFIRE, MWENGO, MISA, Practical Action, World Links and Kubatana. The core group met three times during the reporting period providing guidance to the project. The consultative forum met five times during the reporting period to share experiences and strategize on how to input into the national ICT process.

The face-to-face meetings followed on line discussions of the D-group. These forum meetings were the only vehicle available for CSOs, private and even public sector players’ inputs into the national ICT policy process.
The D-group is accessible at www.d-groups.com/policy.

Since its establishment, several private and public sector players from inside and outside Zimbabwe joined the discussion group to input into the ICT Policy and E-Strategies Formulation process. The policy consultative forum debated policy issues and made policy recommendations on technological and socio-economic issues emanating from the process.

• The ICT Policy and E-Strategies Formulation Process
The ICT Policy and E-Strategies Formulation Process was in three phases:
a) e-readiness survey done by National University of Science and Technology (NUST),
b) e-publicity period and
c) policy and strategies formulation and drafting phase.

The E-nable project team members participated during the multistakeholder meetings held in Harare.
The ICT Policy seeks to establish a National ICTs Authority (NICTA), whose role is to foster and coordinate the development of ICTs and the National ICTs Regulator that will see the functions of the Media and Information Commission (MIC), the Broadcasting Authority of Zimbabwe (BAZ) and the Post and Telecommunications Regulating Authority Zimbabwe (POTRAZ) converge into one body. Responsible authorities are busy crafting bills to push these new bodies through parliament.

There is critical need for the consultative forum created as mentioned in 2.1.1 to continue the lobbying, advocacy and information dissemination role within the ICT policy arena.

• Open research and dissemination of primer reports
The reason for the research and documentation component of the project was to compile accurate information and knowledge based on issues related to ICT technology and policy issues of Zimbabwe from an empirical and tested context. The information primers produced from this output empower CSO stakeholders in the consultative forum to make informed choices of matters related to ICTs.

The project produced ten research primers namely:
• ICT Policy Frameworks: A Comparative Analysis of the AISI, COMESA and
their relevancy to Zimbabwe ICT Policy development;

• License exempt wireless fidelity (WiFi) technology on the 2.4 and 5 GHz frequency band in Zimbabwe: An understanding and recommendations for WiFi policy and strategies from a civil society perspective;

• Very Small Aperture Terminals (VSAT) And pro-poor policies: a civil society perspective in Zimbabwe;

• Voice Over Internet Protocol in Zimbabwe (VoIP):An understanding and recommendations for VoIP policy from a civil society perspective;

• Refurbished Computers in Zimbabwe: An Option on Policy Considerations;

• Free and Open Source in Zimbabwe: An understanding of FOSS for ICT policy; The Creative Commons licensing model -A case of “Some rights reserved” in Zimbabwe ;

• Mobile for Development;

• Data collection, GIS & Remote Sensing;

• Communication Technology in Development

• Engage in Information Society processes at national, regional & international levels

The persuasion for including this output stemmed from the fact that CSOs in Zimbabwe were not well coordinated in their participation in national, regional or international Information Society issues. Under this output, the CSO caucus group discussed under section 2.1.1 met and shared experiences and received presentations from members that attended ICT related workshops in the region and internationally.

One notable meeting was the report back session by five members that attended Tunis 2005. These gave personal accounts of their experiences in Tunis, what their expectations were and their views on the way forward for Zimbabwe in relation to ICTs for development. The organizations that presented at the WSIS session were Connect Africa, SAFIRE, World Links, Kubatana, Ministry of Science and Technology, and MISA.

• Multimedia communication channel for the project
This output developed an ICT driven project communication and networking channel that included a website and an e-discussion community of practice. The project organized face-to-face meetings of the consultative forum under this output. The project also produced a publicity brochure and two indoor posters. The E-nable project launched in July, coordinated CSO responses to the policy making process by employing the multimedia channel for communications.

Due to technical problems, the project was not able to publish the e-newsletters. The EKOWISA website contains all publications and presentations produced through the E-nable Project. It also contains discussion forums, which are periodically used for involving grassroots communities in discussing topical issues.

Lessons Learnt and Intended Follow up
• The Project implemented within a shrinking space for civil society activism had fewer CSOs taking part than expected. An internal evaluation revealed that if the Director of the CSO did not appreciate ICT issues, they prevented the information officers and related staff from attending ICT related meetings. The evaluation revealed that Zimbabwe has more ICT projects at community scattered in other cities outside Harare. This calls for the project to focus on these as well as working at policy level
.
• An evaluation done by the project showed that The ICT Policy formulation and implementation process is a very slow process. Working with policy makers requires a lot of patience and re-planning. Many policy makers may promise to attend meetings and do not bother to turn up or even send an apology. There is need to increase the advocacy and lobbying activities of the project.

• The challenge becomes doubly difficult considering the restrictive laws on information sharing. The project team constantly has to battle with questions like ‘is what you are doing with the communities i.e. encouraging them to share information to improve their livelihood within the bounds of the law? Does AIPPA classify community communication projects as journalistic activities? The project activities concentrate on providing information so communities can make informed decisions about every aspect of their lives. There is need for more activities that equip community groups to analyze their situations and create information and communications activities that address their felt needs.

• A lot of effort and time is spent securing approval at various levels provincial, district, ward, village when planning to implement rural and even urban community related projects. The trust building process consumes enormous patience and requires a lot of diplomacy. EKOWISA has been successful in entering new ground simply because the communities themselves would like to engage in communication activities as these are not new to them (World Links) has been working in the areas that we have targeted so far.

• Communities may have such questions like; what and how are you going to use the information? They need to be convinced and be internally driven about information sharing and as a facilitating CSO, EKOWISA has to explain this in ways that build trust and confidence among the target group. This is greatly helped by handing over the operation, planning and execution of the projects to the community members themselves.

• Very few CSOs are currently using ICTs effectively. This means that we still have to use the traditional method of communication like telephones, fax and even letters to communicate. There is a lot of scope in working with CSOs in the area of ICTs especially as we focus on the role of ICTs in meeting the MDG goals and even in addressing CEDAW and Beijing +10.

• Several CSOs seem to have slowed down their activities due to the NGO bill. The hyperinflation environment makes CSO activities very expensive. The dual exchange rates push costs of services and commodities up, eroding the value of donor funds.

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